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How 67idn Handles Your Personal Information

When you open an account with us or use a payment method like DANA, OVO, or GoPay, you share personal information — and we take that seriously.

Account data protectionLocal wallet privacy — DANA, OVO, GoPayYour right to access and deleteSecure data storageContact us to update your info
67idn How 67idn Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your account credentials are stored with encryption. Login sessions on mobile and desktop are protected separately, so an active session on one device does not expose the other.

Cookie Use

We use session cookies to keep you logged in across devices and preference cookies to remember your language and wallet choice — DANA, OVO or GoPay — between visits.

Data Retention

We keep transaction and account data for as long as required by applicable local law. Once that period ends, data is deleted or anonymised — we do not hold records indefinitely.

Your Right to Request Changes

You can request a copy of the personal data we hold on you, ask us to correct inaccurate details, or request deletion where local law permits it — contact support to start that process.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

Live Chat Open the live chat window from your account dashboard to ask about data access, correction requests, or to flag a privacy concern directly with our team.
Email Support Send a written request to our support address if you want a formal record of your data inquiry. We respond to privacy-related emails as a priority queue.
Account Help Centre The Help Centre inside your account covers common data questions — including how to update your registered GoPay or OVO number and how to request a data summary.

Your Privacy Questions, Answered

We collect your name, email address, phone number, and the payment wallet details you register — such as your DANA or OVO number — to verify your identity and process transactions.

We do not sell your data. We share transaction data only with the payment rails you choose — DANA, OVO, GoPay — to the extent needed to complete your deposit or withdrawal.

Contact our support team via live chat or email with your account details. We will confirm your identity and provide a summary of the personal data we hold on your account.

You can request deletion of your data where local Indonesian law permits it. Some records — such as transaction history — may need to be retained for a legally required period before deletion.

We use session cookies to keep your login active across mobile and desktop. Clearing cookies will log you out. Preference cookies remember your chosen wallet and language settings between sessions.

Wallet data linked to a completed transaction is retained only for as long as required by applicable local law and payment verification rules. It is not used for any purpose beyond confirming your transfer.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.